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+81 336501111
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FAQ

Frequently Asked Questions

Q: I know check in time is 16:00-22:00,but can I check in before or after that?
-Please arrive before 22:00 as there are some guests sleeping. If you are arriving after 22:00, please call us in advance at 03-3659-1111.  If you would like to come and rest early, early check in is available with additional fee. If you would like to check in early, please call us and make reservation in advance.

Q :about keep luggage before check- in day and after check- out day
-If you arrive before your check-in time, we will store your luggage free of charge from 7:00 am, so you can get a head start on your day. On check out day, we can store them until 23:00. If you wish to send luggage here before check-in, we can receive please arrange arrival date on day before your check-in so that we can manage it. Please make sure to write your name which is same as the reservation name.
 
Q: About rooms
-Each room have futon set, 2 hangers, air conditioning. Only for Japanese style room, we provide 2 desks and chairs.
 
Q:Do you have non-smoking room?
-Yes, the whole building is non-smoking so don’t worry.  You can smoke only at the central garden 1F, smoking area is open 24 hours.
 
Q: Is there a TV?
-Unfortunately, there is no TV at lounge nor each rooms.
 
Q: Until what time can we take shower? Do you provide shampoo,body soap and hair dryer?
-Shower is available 24 hours. we offer two-in-one shampoo, body soap and hair dryer for free. We do not provide towel, so please bring your towels. Rental towel is available at front desk with fee of 200 yen.
 
Q:Is meal included?
-meals are not included with your stay, so please go to restaurant nearby. We do have shared kitchen which is 24 hours so you can cook and eat at our lounge space.
 
Q:Is there any convenience store, super market or restaurant nearby?
-Our hostel is located at the residence area, but there are some stores and restaurant near Shibamata station. If you arearriving at our hostel late, we recommend to buy some foods near the station before you come here.
 
Q: What time is latest check out?
-Check out time is before 11am.  You can check out early morning  by 7am,  you just have to put linens to box on the 1st floor.
 
Q: Please let us know how to get to your hostel from Narita Airport.
-Take Keisei Narita Sky Access Line or Access limited express to Keisei Takasago station. From Keisei Takasago station, change line to Keisei Kanamachi line to Shibamata station. It takes 45 minutes to 1 hour to get to Shibamata station. From Shibamata station to our hostel, it takes about 7 minutes on foot.
 
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